OnBlick’s 2025 Wrapped: Year in Review

Written by

OnBlick Ic

Updated On

January 7, 2026

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As 2025 comes to a close, we are taking a moment to look back at what we built, improved, and learned alongside our customers. This year reinforced something we believe strongly: HR and compliance work is only as effective as the systems and support behind it. When teams have reliable workflows, clear visibility, and timely help, they can stay prepared, reduce risk, and keep people operations moving without disruption.

In 2025, OnBlick remained focused on practical progress. We introduced key product enhancements to strengthen core compliance processes, expanded our HRBPA and service offerings to support customers who need hands-on guidance, and continued raising the bar on customer support responsiveness. We were also honored to receive recognition across review platforms, reflecting the trust and feedback we’ve earned from teams using OnBlick every day.

Product Highlights: What We Built in 2025

In 2025, our product work focused on making day-to-day compliance tasks more dependable, easier to manage, and better aligned with real HR workflows. Many of the updates below were driven by common customer scenarios, audit-readiness needs, and operational feedback from teams doing this work every day.

Top Features of 2025

I-9 Reverification and Ongoing Compliance Support
We expanded reverification handling and document workflows to support active employment compliance. These updates help HR teams stay audit-ready and reduce manual tracking.

Immigration Case Workflow Enhancements
We refined how teams manage immigration cases across documents, timelines, and approvals. Complex processes can now be handled through one centralized system.

PAF and LCA Compliance Improvements
We strengthened Public Access File automation and LCA handling to better support Department of Labor requirements. These enhancements simplify compliance reviews and inspections.

SOC Classification Accuracy Updates
We improved SOC classification logic and validation based on real customer scenarios. This helps reduce job classification risk and related downstream compliance issues.

Timesheet Approval Workflow Enhancements
We enhanced approval flows to support varied real-world timesheet scenarios. This keeps payroll inputs accurate and submissions on time.

Employee Self-Service Experience Expansion
We introduced more employee-initiated actions and usability refinements. This reduces HR dependency while improving the overall employee experience.

Best-in-Class E-Sign Support (e-SignRight)
We enabled fast, reliable, compliance-ready e-signatures directly within OnBlick. Customers can complete signing without third-party tools, helping keep workflows organized and audit-safe.

Platform Reliability and Performance Hardening
We delivered stability improvements and workflow safeguards across the platform to support consistent performance as customers scale.

Additional Capabilities Added in 2025

Alongside the major releases, we also made steady improvements that make everyday work smoother:

  • More flexible ways to upload, review, and retain compliance documents
  • Easier handling of last-minute changes without slowing down daily work
  • Approval steps that adapt to how teams work
  • Simple ways to correct, update, or follow up without starting over
  • More consistent performance during peak usage periods

Clients’ Favorite Features of 2025

Some updates stood out not only because we shipped them, but because customers consistently pointed to them as meaningful improvements:

  • I-9 Reverification Management: Helps teams stay compliant while reducing audit-related stress
  • Immigration Case Management: Keeps documents, timelines, and approvals organized in one place
  • PAF Automation: Simplifies compliance preparation and saves time during audits
  • Timesheet Approval Workflows: Improves payroll accuracy and reduces follow-ups

Integrations and Ecosystem

In 2025, we continued supporting a growing ecosystem of HR, payroll, and compliance platforms. Improvements focused on reliability, strengthening existing integrations, and supporting customer-specific operational needs.

HRBPA and Services Expansion in 2025

In 2025, we expanded our HRBPA and service offerings to support customers who want more than software. Many teams need consistent guidance, standardized processes, and an accountable support model to reduce risk, especially when preparing for audits or building repeatable onboarding workflows.

Services introduced or expanded in 2025

  • PEO
  • Immigration as a Service (iMaaS)
  • Recruitment services
  • Contracts support
  • Post I-9 audits

Standout service deliverables and differentiators

  • Dedicated HRBP support model for more personalized client engagement
  • Reduced compliance risk through standardized workflows and checklists

Other notable accomplishments from 2025

  • Improved turnaround time and accuracy in onboarding through standardized HRBP workflows
  • Strengthened client confidence during compliance reviews and internal audits
  • Supported multiple U.S. clients with audit-ready onboarding and compliance processes

Customer Support and Customer Success in 2025

Strong products matter, but support is what keeps teams confident when work is time-sensitive and compliance-driven. In 2025, our Customer Support and Customer Success teams stayed focused on responsiveness, clarity, and consistent outcomes.

Customer Support Scorecard

  • Customer Satisfaction (CSAT): 100%
  • Renewal rate: 85%
  • G2 rating: 4.9/5
  • Capterra rating: 4.9/5
  • New G2 reviews in 2025: 126
  • Total G2 reviews as of Dec 31, 2025: 441
  • New Capterra reviews in 2025: 18

Support performance highlights

  • Total tickets handled in 2025: 118
  • Median first response time: within 24 hours
  • Median resolution time: 48 hours
  • Tickets meeting SLA: 100%
  • Top ticket categories: Form I-9, Timesheets, and e-SignRight
  • What we improved: Updated Knowledge Base articles and resolved bugs based on ticket trends

Awards and Recognitions in 2025

We are proud of what we shipped this year, but we are equally proud of what customers said about their experience with OnBlick. In 2025, OnBlick HR Compliance earned recognition across multiple review platforms, with consistent wins across every G2 seasonal report.

G2 Awards (Seasonal Badges)

Across the four seasonal reports in 2025, we earned:

  • Winter: 19 badges
  • Spring: 13 badges
  • Summer: 15 badges
  • Fall: 16 badges
    Total: 63 G2 badges in 2025
OnBlick_2025_Winter_G2_badges


Key badge categories we earned across the year include:

  • Leader and Momentum: Leader (overall), Leader (Mid-Market), Leader (Asia / Asia Pacific), Momentum Leader
  • High Performer: High Performer (overall), High Performer (Small-Business), High Performer (Mid-Market), High Performer (Asia / Asia Pacific)
  • Usability and Implementation: Best Usability (overall, Mid-Market, Small-Business), Easiest to Use (overall, Small-Business), Easiest Setup (overall, Small-Business), Most Implementable (Small-Business)
  • Results, Relationship, and Support: Best Results (Small-Business), Users Most Likely to Recommend (Small-Business, Mid-Market), Best Relationship (overall, Small-Business, Mid-Market), Best Meets Requirements (Small-Business), Best Support (Small-Business)
  • Milestone: Users Love Us
OnBlick_2025_Spring_G2_badges


Other Recognitions in 2025

Crozdesk (2025): Quality Choice Award and Happiest Users Award
We received Crozdesk’s Quality Choice and Happiest Users awards for 2025, which speak to two things we value deeply: building a platform that delivers real results, and making sure the day-to-day user experience stays smooth and dependable. For HR teams managing compliance-heavy workflows, usability and satisfaction are not just “nice to have” metrics. They are what make the work sustainable.

SoftwareSuggest (2025): Efficiency Expert
We also earned the SoftwareSuggest Efficiency Expert badge in 2025, recognizing the operational value OnBlick brings to HR and compliance teams. This reflects our focus on simplifying complex processes, reducing back-and-forth, and helping teams stay organized and audit-ready through structured workflows.

These recognitions are a reflection of the work we put in across product, services, and customer support throughout the year. More importantly, they reflect the trust our customers place in us and the feedback they share that pushes us to improve. Thank you for being part of this journey. This success belongs to all of us.

A Heartfelt Thank You

As we close the chapter on 2025, we want to sincerely thank every customer and partner who chose OnBlick and stayed with us through another year of growth. Your trust is the foundation for everything we do, and it is what allows us to keep improving the platform, our services, and the support experience behind them.

Your feedback throughout the year has been especially meaningful. It helped us prioritize the right product improvements, strengthen HRBPA delivery with standardized workflows and checklists, and continue building a support model that resolves issues quickly and clearly. We’re grateful for the teams who shared what’s working, what needs attention, and what would make compliance management easier in real life.

We’re also humbled by the ways customers continue to speak about OnBlick publicly, through reviews and seasonal recognition across platforms. Every rating, review, and badge represents real people using the product, relying on the service, and trusting us with high-stakes compliance workflows.

Thank you for choosing OnBlick as your HR and compliance partner. We’re honored to be part of your operations and your success, and we’re excited for what we’ll build together in 2026.

Here’s to a new year filled with stronger workflows, shared wins, and continued progress!  

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